Scrum Master

Hanoi, Vietnam


  • Guiding the team and organization on how to use Scrum practices.
  • Guiding the team on how to get the most of a self-organizing team.
  • Removing impediments or guiding the team to find the right solution for any issue occurred.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating to get the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision-making, and conflict resolution.
  • Assisting internal/ external communication, improving transparency, and radiating information.
  • Supporting and coaching Product Owner, especially with respect to refining and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example.
  • Setting and continually managing product expectations with scrum teams and other stakeholders.
  • Ensuring that product releases are completed to design specifications and as per the “Definition of Done”.
  • Identifying managing and controlling the change control process both with internal and external stakeholders.
  • Risk, issues management and mitigation.
  • Participating and helping drive continuous process improvements and adoption to ensure delivery of extremely high quality software products


Must have

  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Strong understanding of Scrum framework.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Excellent English in both written, oral communication and mentoring skills.
  • Scrum Master certification (CSM, PSM, PMI-ACP, …).

Nice to have

  • Bachelor’s degree in software engineering, computer science, or a related field.
  • Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
  • Ability to employ persuasion/ negotiation skills with discretion and consideration.
  • Risk management and risk mitigation experience.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly motivated, directed and a team player.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Strong interpersonal, organizational, time management and problem-solving skills.
  • Ability to travel nationally and internationally as per request
  • Knowledge of other Agile approaches: XP, Kanban, etc
  • Knowledge or experience of scaled agile framework: preferred SAFe, Nexus, LeSS, …
  • 1-3 years experience with project management.
  • PMP certification.
  • Knowledge of industrial automation software, and/ or material handling

Reasons You'll Enjoy Working Here

  • Annual leaves: 12 days 
  • 13-month salary per year. 
  • Performance checkpoint twice a year 
  • Flexible, professional environment 
  • Career path development support 
  • During the Probation period, the targeted monthly income is equal to 100% of the targeted monthly income in the official employment period.
  • Friendly, young & dynamic working environment with many company activities, company trips...